Wednesday, August 1, 2018

TODAY'S MAINTENANCE TIP : WHEN TO CALL THE SERVICE OFFICE AND/OR SCS FACILITIES & SAFETY TEAM

To All in SCS:




Not sure who/when to call when you have an EMERGENCY maintenance issue??  The SCS Facilities & Safety Team(and Ghostbusters J) is here to help! 

Service Office Calls(217-333-0340)
·         Flooding
·         Overflowing toilets/sinks
·         Elevator Issues
·         Hot/burning smells that are not related to a planned outage
·         Unexpected TOTAL power outage in spaces not related to a planned outage
·         After hours/weekend maintenance issues

*If you call the Service Office, PLEASE send an email and/or call Danielle(info below) so the SCS Facilities & Safety Team knows about it and can follow up on the issue ASAP!*

SCS Facilities & Safety Team Calls
·         Anything called into the Service Office
·         If you place an EMERGENCY work order in Reaction
·         Flooding
·         Major water leaks
·         Hot/burning smells that are not related to a planned outage
·         Unexpected TOTAL power outage in spaces not related to a planned outage
·         Restroom Issues(out of TP, PT, clogged toilet/sink, water on the floor, etc)

If you experience any other NON-EMERGENCY maintenance issues, PLEASE place a work order in Reaction.  Do NOT directly call/email anyone on the SCS Facilities & Safety Team because there could be a delayed response depending on whether the person is readily available to assist you with the issue.  Someone on the team is ALWAYS checking Reaction on a frequent basis so that is the best & quickest way to get your maintenance issue resolved.  If you have any questions, please let me know.


If you have any questions, do not hesitate to contact us.  I’ve also attached the maintenance checkup email with more detailed information regarding maintenance issues. This information can always be found on the SCS Building Outages/Important Notices blog:  www.scsbuildingoutages.blogspot.com.



Thanks,

Danielle Cruzan
SCS Facilities & Safety Assistant
Noyes Lab 106
MC 712 Box D5
UIUC

217.300.6582

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